Support Procedures
Please browse our process and policy documents here.
activereach Kit Recycling Scheme
activereach Demonstration vs POC vs Pilot Policy
Support Procedures
section pages
What our customers say
I have worked with activereach as our primary LAN and wireless networking supplier for a number of years.
We recently had a site power outage that impacted the core network in our head office and the link to our main warehouse. activereach were able to supply us with replacement equipment the same day and arranged for one of their own engineers to come onsite at 4am to make sure that we did not lose a trading day in the busy run-up to our peak trading season.
Kieron Ash
Network Manager, Snow & Rock Group
Network Manager, Snow & Rock Group
Did you know?
Whilst Cloud DDoS services offer greater performance, flexibility and cost advantage, they are prone to collateral damage – where attacks targeting one customer impact another unintended victim.
Source: Arbor Networks 13th Worldwide Infrastructure Security Report, 2018
Solution: activereach offers hybrid DDoS Mitigation solutions, allowing for a best of both worlds situation. This really suits businesses in high-risk categories such as the financial services and gaming industries.
