Support Procedures
Please browse our process and policy documents here.
activereach Kit Recycling Scheme
activereach Demonstration vs POC vs Pilot Policy
activereach chargeable incidents and work
support incident case P1 – P4 description
Support Procedures
section pages
What our customers say
As an educational establishment on three sites, with both boarding and day pupils, it is essential that our IT systems provide the users with all that they need across education, marketing, finance, external visitors to the sites and Charity Services.
With such a large demand there has, over time, been inevitable conflicts and ill-feeling created. activereach have given us the support, knowledge and guidance to improve our structures and systems in order that the user has the best possible service. Significant progress has been made thanks to the team at activereach. We are not at the final solution, but a more cohesive team approach is developing.
Ian Mullins
Executive Director of Education & Operations, Licenced Trade Charity
Executive Director of Education & Operations, Licenced Trade Charity
Did you know?
On average businesses are using 4.8 clouds (private, public or hybrid).
Source: 2018 State of the Cloud report from RightScale
Solution: Businesses have web portals everywhere. Who has access to them and how do you secure that access? Talk to us about which network solutions can be applied to administrate your network and applications.
