Sponsors

activereach^® is a leading technology integrator providing bespoke IT solutions and professional services to customers in the areas of Security and Connectivity. Our independent consultative approach helps organizations maximise business value from their technology investments, providing a platform for businesses to grow, reinvent and transform.

Working in partnership with many of the world’s leading technology vendors and software providers, we offer the most innovative hosted, on-premise and cloud based services. Our consultancy, technology and services have transformed hundreds of businesses across the UK, Europe & Middle East – ranging from FTSE 500 enterprises to corporates and SMEs. Operating across our activeNETWORKS^™ and activeDEFENCE^™ technology divisions, activereach is headquartered near London, UK.

Find out more at www.activereach.net

converse360’s Assist-Me service automation platform enables organisations to create engaging and dynamic self-service experiences that deliver instant customer service on demand. Making it simple for customers to connect and engage, 24/7 through their channel of choice.
Their platform empowers your customers to interact with you effortlessly from their favourite device through speech, messaging and visual interfaces.
Their low-code/no-code platform unlocks the knowledge within your business systems and make it universally accessible through dynamic conversational interfaces which automate answers and action requests to your customer’s favourite device. Intelligently blend automated interactions with Customer Service Advisors through connections to your Contact Centres or Messaging apps to deliver a truly seamless customer experience.

Find out more at www.converse360.co.uk

Experience Hosts

Stokes Tea & Coffee all began in 1892 when Robert William Stokes moved to Lincoln, then in 1902, he began selling tea and coffee. The full history of Stokes can be found here where you can join us on a journey through time and see what has made us the company we are today.

Today, Stokes remains a family company, with Robert’s great grandson, Nick Peel, the current MD, and the fourth generation to take the helm of the Stokes Tea & Coffee company.

Here at Stokes, we understand that it’s our people, customers and communities who have helped make us what we are today and we give back whenever we can by sponsoring local enterprises, donating to charities and giving to good causes. We also support local businesses by using the finest local produce to create our delicious dishes and treats on the menus at our cafes, and lovely products available from our online shop.

Globally, we focus on sourcing ethically and responsibly and support organisations like Fairtrade International, the Rainforest Alliance  and Coffee Kids – a charity giving better healthcare and education to youngsters in developing nations.

We will deliver the best experience for every customer, every time and we look forward to serving you soon…

Find out more at www.stokescoffee.com